Format Surat

A secretary is the most vital part of any office. Here's how to prepare your emotions, your body, your family, and your wardrobe for one of the most challeging jobs on the planet. (Seriously.)

Instructions :

Congratulations, your resume stood out among the other candidates and impressed the human resources manager. The next step in the selection process is crucial to landing your secretarial job. Interview like a pro by simply being prepared and knowing why you are the best candidate for the job.

Instructions :

 Wawancara kerja dalam Bahasa Inggris bagi sebagian pelamar kerja kadang masih merupakan tahap yang mendebarkan, menegangkan atau bahkan momok yang menakutkan. Karena tahap wawancara merupakan tahap yang khusus yang dapat digunakan oleh perusahaan untuk melakukan adjustment seorang pelamar dapat diterima atau gagal, tidak perduli hasil tes yang telah dilalui sebelumnya. Bagi pelamar kerja, sebenarnya hanya 3 cara yang dapat ditempuh untuk melewati tahap ini dengan melenggang. 1) Meningkatkan kemampuan Bahasa Inggris Anda, baik melalui mekanisme otodidak maupun kursus. 2) mengantisipasi materi Pertanyaan dan menyiapkan Jawaban terbaik untuk wawancara kerja bahasa inggris. 3) Terus berlatih sehingga Anda dapat tenang dalam menyampaikan jawaban-jawaban terbaik Anda. Untuk itu, terkait dengan mekanisme kedua, berikut ini Tips kupas tuntas jenis tentang pertanyaan yang sering muncul dalam tahap wawancara kerja Bahasa Inggris yang - setidaknya - bisa memberikan gambaran dan arahan Anda sebagai para pencari kerja:
Tips Kupas Tuntas Wawancara Kerja Bahasa Inggris

1. “Tell Me About Your Self!”. Pertanaan ini merupakan

Membaca dan memahami bahasa tubuh sangat penting untuk membuat Anda lolos wawancara kerja. Kemampuan komunikasi non-verbal memberikan nilai tambah untuk Anda sekaligus membantu untuk memperkirakan apa yang dipikirkan si pewawancara.


1. Jabat Tangan
Jabatan tangan memperlihatkan

DO be sure of the time, place and name of the interviewer.
DO plan to arrive early (at least 15 minutes). This will give you a cushion against unexpected delays, like traffic jams, and shows reliability and interest.
DO dress neatly and conservatively in a style consistent with the job which you are seeking. Don't be a slob, but don't overdress. For example, an expensive three-piece suit might be just the thing for certain top management sales positions, but if interviewing for a position as a maintenance foreman or a service station manager, the interviewer might assume you have unrealistic expectations about the job. In the latter case, a sport coat, or even a nice windbreaker and slacks might be more appropriate. A lot just depends on local and company standards. If possible, check-out the work place beforehand and see what others in positions similar to the one you are seeking wear on the job--then dress about the same or just a shade better for your interview.
DO bring a pen and pocket notebook (one small enough to stick out-of-sight). First you may be given information to write down, and you won't want to seem unprepared. Second, you'll want to make notes after the interview with an eye to self-improvement, and as a reminder of what you've already said in case you are asked back for a follow-up interview.
DO remember and use the interviewer's name (NOT the first name, unless you are so invited). If the interviewer is a woman use Ms., unless you know beforehand whether she prefers Miss, Mrs. or Ms. Should you run into an interviewer whom you know has a doctoral degree, such as a Ph.D., be sure to address him or her as Doctor.
DO offer to shake hands when you meet the interviewer. At the end of the interview, offer to shake hands again. This applies regardless of your sex, or that of the interviewer. However, you may encounter interviewers who are uncomfortable with this new etiquette. In that case, go with what is most comfortable for you.
DON'T sit until the interviewer offers you a chair or seats him/herself first.
DON'T smoke.
DON'T chew gum or tobacco.
DO consider your answers carefully. A thoughtful pause on the "tough" questions is quite permissible, and in fact, will probably make a better impression than if you blurt out the first thing that comes to mind.
DO be outwardly oriented. Think of the other person. Interviewers, like everyone else, are concerned first and foremost with their own interests, problems, ambitions and so on. Be sensitive to this and watch for cues to the interviewer's concerns, both professional and personal.
You will also find that some interviewers are themselves inexperienced, or carrying their own heavy burdens of stress. Anything you can do to make the occasion easier or more interesting for them will be a point in your favor. Thinking about the other person will also help to keep you from thinking about and showing your own nervousness.
DO be alert for the intentional introduction of stress factors. Avoid showing insecurity or discouragement, even though you may understandably feel that way. You have nothing to lose by keeping it under control and you may gain a lot. Remember that you are a worthwhile person, however the interview comes out.
DO ask questions: About the company, the department, the job itself and tasks involved. Asking intelligent questions will probably require some research (there's that word again!). Show your interest and knowledge. Find out what will be expected of you on the job and tailor your answers and comments accordingly. To start describing all your skills, strengths, and accomplishments without knowing what the employer is looking for is like sailing full-speed-ahead without a rudder or compass.
DON'T brag about who you know (important connections, etc.)
DO bring your sense of humor along.

You think the interview is going well. You knew the meeting location ahead of time, and you arrived ten minutes early. You are dressed sharp and your teeth are clean. You came prepared in every way...

Your reflection, research, and practice have served you so well that you wonder whether you should become a professional interviewee rather than a Financial Planner. Then the interviewer lifts her head from her notes and, pen in hand, asks: what are your weaknesses?
You have two options: you can squirm and stammer through a response you develop on the fly, or you can look your interviewer in the eye and provide a thoughtful response that still helps you present yourself strongly. When asked difficult questions, you feel instinctively that they are probing and that you are under great scrutiny. As you prepare responses before the interview, consider what information the questions seek: are there ways in which you would be a liability to the company? If the company invests in you, what kinds of things would it need to overcome? Are you the kind of person who can deal with things when they get rough, or are you pure gloss?
In answering sensitive questions, make sure that your answers are honest, but reassuring. Use tact and choose your words carefully so that you show respect for other people in your responses. You should usually use understatement in your reply to sensitive questions. When people hear something bad, they tend to focus on it in a way that is out of proportion to its significance in everyday life. If you say that you are not always organized, the interviewer could imagine your desk with papers strewn everywhere and deadlines missed. But in reality your conception of disorganization might look a lot like the interviewer's conception of organization. In addition, most of the interviewer's questions could be answered honestly in a variety of ways. You want to choose the version of the truth that is most appealing and sensitive--the version that helps support your main message.
Examples:

What are your weaknesses?

Overemphasized: I am not a good manager.
Avoidant: I always get my work done on time. When other people drop the ball, sometimes I get frustrated with them.
Effective: I prioritize continual growth and improvement. An area on which I would like to focus is managing others who have different expectations from me. What needs to be done in order to complete responsibilities is intuitive for me, so I am learning how to give better direction to others who are not self-motivated.

Why did you leave your last job?

Vague and negative: Law always interested me, and I was looking for a new challenge. I thought it would be a good time to go to law school. Besides, I had gotten frustrated with the lack of support I felt at work.
Dangerous: In the end, my manager and I could not get along. He was driving me crazy and I needed to leave.
Effective: As I succeeded in financial analysis, I became increasingly interested in broader issues of managing money. I wanted to understand how legal regulations and individuals' goals affect decisions about how to manage money. When I gained entrance to my top choice in law school, I seized the opportunity to infuse my financial training with legal knowledge.

How do you deal with criticism?

Disrespectful: When I remember the source, I usually realize that the other person is in no position to criticize me.
Unbelievable: Criticism does not bother me at all.
Effective: Criticism is vital to my continued growth, and I welcome constructive criticism that helps a team operate better together or produce better results. It is important to me to understand where my critic is coming from so that I know how to apply the feedback.

Where do you see yourself in ten years?

Dismissive: Living in a boat off the coast of Bermuda.
Exploitative: I hope to have gained enough skills here to start my own company.
Scattered: In ten years, I imagine that I will want a change of scene. One of my long-term interests has been ecological protection, and I can see myself working as a spokesman for a lobbyist organization. First, though, I need to make some money and I want to contribute to your company.
Effective: In ten years, I endeavor to have refined my strategic and client relations skills. I intend to be a leading expert in estate planning. After having proven myself as a senior manager, I hope to help shape the strategic direction of estate planning services. I could do this in any number of official roles. The important thing is that I will continue contributing my abilities in a challenging and rewarding environment.

How do you deal with authority?

Concerning: I think it is important to question authority from time to time.
Frightening: In my last job, there was a time when my boss made a financial decision that I knew would be abysmal. I went directly to his superior to explain the problem. His superior agreed that I was right, and my boss had to alter his plan.
Effective: Respect is very important to me. As an employee, I try to respect my boss not only by following her guidance, but also by seeking her guidance. When a trusting relationship is formed, I have often found that my bosses have appreciated concerns or options that I raised to them. They know that I support them, and I know that they respect me.

What do you think of your previous manager?

Evasive: She did her job fine. She was a pretty nice person.
Disrespectful: She knew her stuff, but she did not give my colleagues or me any real guidance. It is like we were fending for ourselves. She rarely stood up for us either. I do not really think she should be a manager.
Effective: My previous manager had excellent technical skills and was very agreeable as a colleague. I would have liked more support from her at times, but her hands-off style meant that I had to become resourceful in problem solving and negotiating with colleagues.

What is the riskiest thing you have ever done?

Too much information: My wife and I conceived our first child in front of the police department.
Dangerous judgment: I play chicken with trains.
Effective: The greatest calculated risk that I have taken was to launch my own internet company. My idea was solid, but I knew the market was volatile. Even though the venture ended, my investment of time and money paid off in terms of the skills, perspectives, and contacts that I made through the process. I feel like I matured-rather than aged-ten years during that time.

By: Julia Penny
The manager interview centers around 5 main areas of competence. These are the qualities or competencies that a successful manager displays, regardless of age, gender, industry or organization. Prepare for management interview questions that explore these competencies.

Provides Clear Direction

A good manager establishes and defines specific objectives and desired results. These are clearly communicated to staff and responsibility and resources appropriately delegated to achieve these outcomes. Ongoing controls are established and follow up implemented to ensure task and goal achievement.

Communicates Clearly and Openly

The manager should be open and direct in dealing with people. Staff want straightforward information from their managers or supervisors. Open communication develops an atmosphere of trust, essential to successful goal attainment.

Develops and Supports People

A skillful manager works with others to maximize performance. Coaching, mentoring, facilitating and delegating all play a role in staff development. Performance management and feedback are also key elements. Supporting staff is consistently rated as one of the most important aspects of effective management.

Makes Decisions When they are Needed

Good judgment and decision-making skills ensure that things get done. Although employees often want a say in things they don't want endless debate and discussion. Effective managers are able to judge when it is time to get on with things and make a decision.

Motivates Staff

A manager that encourages staff to give of their best, recognizes good performance and rewards appropriately will be effective in getting things done and achieving meaningful results.

A manager interview uses behavioral questions to determine the candidate's level of competency in these 5 areas. Based on the premise that past behavior predicts future behavior, these behavioral questions ask the candidate to provide evidence or examples of how they demonstrated the required competency in the past. Prepare for behavioral interview questions that explore these 5 essential competencies in your manager interview.

You need to read "Types of Questions" before read this article.

Why did you apply for this position?
Tip: How do you think that you might fit into this company

Would you tell us what attracts you to a career with us? How do you see your studies, skills, experience and personal qualities contributing to the work of the organisation? Tip: How do you think that you might fit into this company

Describe a time when you had to deal with conflicting demands. How did you deal with this situation and what was the outcome?
Tip: STAR

Can you describe a time where you have been required to perform as part of a team? What was the situation? What part did you play in the team and what was the outcome of the exercise?
Tip: STAR

How do you establish a working relationship with new people?
Tip: Team skills

Where do you expect to be in 5 years time? What will you do if you are not successful in gaining this position?
Tip: Demonstrate to the interviewer that you have thought about what it is you want from work and what you hope to achieve. Let them know you are flexible however, and willing to explore new opportunities.

What particular skills and qualities do you bring to the workforce? What other skills would you like to develop in the future?
Tip: Strengths and weaknesses

Tell me about a challenging situation you have faced. What was the situation and how did you cope with it?
Tip: STAR

Is there an achievement of which you are particularly proud? What is it? Why is it significant?
Tip: STAR

Imagine that you are a member of a small team responsible for the development and production of an internal publication. Your team is dependent on another workgroup to provide the data which will form the basis of your publication. The deadline for completing this project is not able to be relaxed. (a) What factors do you think might affect the team's ability to meet the publication deadline? (b) What could the team do to ensure the project is completed on time?
Tip: Hypothetical questions allow the interviewer to identify key competencies deemed important by the employer. No right or wrong answer

What are the key elements of measuring performance and how can you establish whether an outcome represents a success? (Answer this in terms of your own work or study experience.) More specifically, what do you think might be some key indicators of the successful performance of a national agency?
Tip: STAR (Behavioural +Situational question)

You have demonstrated in your CV that you have knowledge of entomology. Could you please expand on your experience and tell us what you think your strengths are in this field. An important component of the position will be the maintenance of water quality parameters within acceptable limits for the species. Can you outline your experience in water quality testing? What do you feel are the most important water quality variables?
Tip: Multi-part question

The ability to work independently within a structured team is essential to the position. This will require the successful applicant to be self-starting, able to prioritise tasks, be a good communicator, as well as showing considerable initiative. Can you give us some examples where you have worked within a team environment and demonstrated these abilities?
Tip: STAR + multi-part question

What do you feel is the potential for aquaculture in Australia and what are some of the major impediments to its development? What are some of the major aquaculture species cultured in freshwater? As well as the position involving general maintenance of the aquaria and pond facilities, a significant component will involve participation in scientific experiments through the collection and collation of research data. Can you describe previous experience you have had in the day to day running of scientific experiments?
Tip: STAR + multi-part question

The research project and facilities the successful applicant will be involved with receives considerable attention from the general public. Therefore, a component of the job will involve liaising with the general public and media. This requires the delivery of information in a simple precise manner. How confident do you feel you are in delivering sometimes complex information in a simple manner?
Tip: give examples

What computer programs are you familiar with, and more specifically, what programs would you use to write a report, enter research data, and to prepare a poster or seminar.
Tip: give examples of where you have applied the use of these programs.

You have had an opportunity to look at the statistical table from the publication (this was supplied before the interview). (a) Imagine you were asked to write a commentary on the information in the table. Are there any significant or curious or interesting features revealed by the data which you think should be highlighted, and if so, what might you say about them? Can you offer any suggestions to explain these features? (b) What is your opinion of the general layout of the table? How might it be improved?
Tip: multi-part question

Open questions-" Tell us a little about…….."	Keep in mind the selection criteria and your strengths.
Closed questions - Asked when the interviewer wants specific information, often factual or technical in nature, these questions can frequently be answered with a “yes” or “no”	Ask for clarification and elaboration of past experiences. Require you to demonstrate your technical knowledge in some area
Hypothetical questions-What would you do if…	These will assess your ability to think on your feet.
Leading questions- The answer seems logical…	As a grower representative you will require good communication skills - do you have good skills in this area? Do not give a yes/no answer. Give examples to support your response.
Multi-barrelled - two or more questions linked to the same topic	Don't be afraid to ask to have the question repeated if you can't recall the full question.
Behavioural questions - uses your past experiences to predict future behaviours	Prepare examples of how your experiences have allowed you to develop specific skills and how these could benefit the employer. STAR: Situation, Tasks, Action, Result

The ‘STAR’ Approach for Answering a Question

S: Situation – describe the situation
T: Task or problem – what dilemma or problem did you face?
A: Action – what action did you take?
R: Result – what was the result of your action?

See "sample interview questions".